Questions from Zendesk-Check how many users are "using" my LMS.

Video Transcription

Video Summary

To track how often learners access a course, you can start by using the User tab to see login data for a selected period, like the past 30 days. For more detailed insights, you can generate reports such as the Frequent User Report, where you define criteria for a "frequent user" (e.g., logging in five times in six months, starting, and completing a course). This helps refine the list of engaged users. By manipulating these parameters, you can gain a clearer understanding of user engagement levels.

Keywords

user engagement

login data

frequent user report

course access

user insights

KGConcept: User Tab (5)

KGConcept: Date Filter (6)

KGConcept: User Login Count (9)

KGConcept: Frequent User Report (10)

KGConcept: Report (4)

KGConcept: User Report (6)

KGConcept: Frequent User (10)

KGConcept: Login Frequency (9)

KGConcept: Time Window (6)

KGConcept: Engagement Criteria (8)

KGConcept: Course Start (7)

KGConcept: Course Completion (7)

KGConcept: Threshold (8)

KGConcept: User Count (9)

KGConcept: Insight (6)